SOURCE: Marriott
Courtyard Employee Honored for Service ‘Above and Beyond’
DESTIN, FL–(Marketwire – October 26, 2010) – Exemplary service in surpassing the expectations of discerning Florida travelers has earned a longtime employee of the Courtyard Sandestin at Grand Boulevard Hotel honors as an ‘Above and Beyond’ Service Award recipient. Marie Nasri, a restaurant server at the hotel in Destin FL, was chosen as one of three recipients for the 2010 award presented by the Walton County Tourist Development Council.
“Marie truly makes a difference in people’s lives by living the ‘pay it forward’ philosophy of life, one guest at a time,” said Robert Ouellette, director of operations at the Courtyard in his nomination of Nasri for the award. “She is a shining star who, day in and day out, goes above and beyond meeting and exceeding discerning guests’ expectations.”
Recipients are selected annually by the marketing committee of the Beaches of South Walton Tourist Development Council to recognize the individuals who make this Northwest Florida coastal area and its 15 distinctive beach communities a popular travel destination with an annual visitor return rate of 93 percent. Successful in promoting customer service and guest satisfaction, the council has reported an increase in “excellent” ratings for customer service from 73 percent in the spring of 2009 to 79 percent in the spring of 2010. Selection of award recipients is based on exceeding the customers’ expectations, marketing the destination, communication skills, length of service and attitude.
A 14-year employee of the Courtyard Sandestin at Grand Boulevard, one of the most distinctive hotels in Sandestin, FL, Nasri and other honorees will each receive a customized award package from participating “Above and Beyond” partners as a reward for their warm hospitality and dedication to guest satisfaction.
The Courtyard provides the ultimate in comfort and convenience, with a tropical theme and upscale accommodations. Guests enjoy complimentary wired and wireless high-speed Internet access, and rooms include flat screen televisions with cable/satellite service, premium movie channels and plush bedding ensembles. A healthy breakfast buffet is served daily with items cooked to order and evening refreshments are available in the lobby bar. Nearby dining includes a variety of American favorites, Destin Mexican restaurants and other establishments such as Fleming’s Prime Steakhouse & Wine Bar, PF Chang’s China Bistro, Tommy Bahama’s Restaurant & Bar, or Mitchell’s Fish Market, one of the finest seafood restaurants in Destin.
About the Courtyard Sandestin at Grand Boulevard
The Courtyard Sandestin at Grand Boulevard hotel is part of the Sandestin Golf & Beach Resort and guests have access to luxuries of the resort which encompasses 2,400 acres and includes white sand beaches, four championship golf courses, tennis courts and many of the finest Destin area restaurants. The hotel is conveniently located near popular Grand Boulevard and Destin Beach attractions and offers guests a full-service business center as well as event space, catering service and professional event managers to provide a unique Destin Beach event venue.
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