SOURCE: Rewards Network
CHICAGO, IL–(Marketwire – October 28, 2010) – Rewards Network Inc. (
provider of marketing services and dining rewards programs to the
restaurant industry, today reported the following financial and operating
results for the third quarter of 2010 as compared to the prior year period:
-- Growth in Marketing Services Program revenues of 15.6% and a decline in Marketing Credits Program revenues of 9.5%. Third quarter total revenues decreased 0.7% as compared to the prior year period while total revenues for the nine months ended September 30, 2010 grew 2.2%. -- Gross profit growth of 1.5%. -- A decline in earnings per share to $0.12 compared to $0.21 in the prior year period, driven by an increase in operating expenses and an increase in the effective tax rate, partially offset by a decrease in the provision for losses. -- The Company incurred $0.5 million and $0.9 million for the three and nine months ended September 30, 2010, respectively, in expenses related to the process implemented by the Board of Directors for evaluating strategic alternatives as described below. -- Growth in the net dining credits portfolio of 19.8%. -- A 40.7% reduction in the provision for losses. -- Growth in restaurant count of 5.9% to 10,721. -- $12.1 million of cash at the end of the third quarter with no debt.
The following table presents financial highlights of the Company’s
operations for the three and nine months ended September 30, 2010 and 2009
(in millions, except per share amounts, restaurant count and net dining
credits usage period). All previous periods presented have been revised to
reflect the net presentation of revenues effective beginning the fourth
quarter of 2009. Earnings per share amounts have been adjusted to reflect
the one-for-three reverse stock split effective July 6, 2009.
3Q'10 3Q'09 YTD'10 YTD'09 ------- ------- ------- ------- Total revenues $ 27.6 $ 27.8 $ 82.9 $ 81.1 Gross profit $ 17.8 $ 17.5 $ 55.6 $ 51.2 Operating expenses $ 15.2 $ 14.6 $ 47.9 $ 45.0 Net income $ 1.1 $ 1.9 $ 4.2 $ 3.1 Earnings per share $ 0.12 $ 0.21 $ 0.46 $ 0.34 Total restaurants 10,721 10,121 Dining credits portfolio, net of reserves $ 66.1 $ 55.1 Net dining credits usage period (months) 8.4 6.5 Cash and cash equivalents $ 12.1 $ 26.9
As previously announced on June 9, 2010, a special committee of independent
directors of the Board of Directors of the Company was evaluating bids
received from parties potentially interested in pursuing a strategic
transaction with the Company and other strategic alternatives. As
announced earlier today, the Company has entered into a definitive merger
agreement with EGI Acquisition, L.L.C. (“EGI Acquisition”) under which EGI
Acquisition will offer to acquire all of the shares of the Company’s common
stock not owned by EGI Acquisition for $13.75 per share in cash.
Third Quarter 2010 Results
Third quarter revenues decreased 0.7% compared to the prior year, due to a
9.5% decrease in Marketing Credits Program revenues partially offset by a
15.6% increase in Marketing Services Program revenue. Third quarter
revenues were negatively impacted by a decrease in consumer spending in the
dining segment driven by a 2.4% decrease in average transaction amount as
compared to the prior year.
Third quarter gross profit grew 1.5% over the prior year period primarily
due to a decline in the provision for losses expense. The provision for
losses expense declined 40.7% to $1.1 million, or 3.9% of total revenues in
the quarter, as compared to $1.8 million, or 6.5% of total revenues in the
third quarter of 2009.
In the third quarter, operating expenses increased by $0.7 million or 4.5%
over the third quarter of 2009. Operating expenses for the third quarter
of 2010 included $0.8 million due to an increase in sales and
administrative headcount over the prior year period, $0.5 million of
expenses incurred in connection with the strategic review process and $0.3
million in expenses related to the introduction of a new daily special
product in two metropolitan markets. The increase in operating expenses
was partially offset by $0.9 million reduction in incentive and stock
compensation expenses between periods.
The effective tax rate increased to 57.9% for the third quarter as compared
to 35.7% in the prior year mainly due to a change in annual elections
relating to foreign taxes.
During the third quarter, the Company engaged in member acquisition and
engagement efforts that led to a 6.0% increase in its active member base, a
39.3% increase in completed surveys, and a 10.2% increase in email
addressable members over the prior year. As a result, member benefits
expense as a percentage of total revenues increased to 30.6% in the third
quarter from 29.4% in the prior year period.
Year to Date 2010 Results
Revenues for the nine months ended September 30, 2010 increased 2.2% over
the prior year primarily due to a 35.2% increase in Marketing Services
Program revenues that was partially offset by an 11.5% decrease in
Marketing Credits revenues. Gross profit for the nine months ended
September 30, 2010 increased 8.6% over the prior year period. The provision
for losses expense declined to $2.9 million, or 3.4% of total revenues for
the nine months ended September 30, 2010, as compared to $7.2 million, or
8.9% of total revenues in the prior year period. Member benefit expense
increased to 28.5% of total revenues during the nine month ended September
30, 2010 as compared to 27.0% in the prior year period primarily due to the
shift towards the Marketing Services Program.
Restaurant count grew 5.9% to 10,721 at September 30, 2010 as compared to
the prior year period. Marketing Services Program restaurants increased
18.3% to 6,152, the highest number of Marketing Services Program
restaurants in the Company’s history. Marketing Credits Program restaurants
declined 7.1% to 4,569.
The effective tax rate decreased to 45.2% for the nine months ended
September 30, 2010 compared with 49.6% for the same period in the prior
year mainly due additional tax expense recorded in the nine months ended
September 30, 2009 relating to the distribution of employee and director
stock awards.
The net dining credits portfolio increased $10.9 million to $66.1 million
as of September 30, 2010 from $55.1 million as of September 30, 2009. The
Company’s increased purchases of dining credits during the year while
maintaining its long standing conservative dining credits purchasing
policies.
Cash
During the nine months ended September 30, 2010, the Company generated $2.5
million of cash from operations. The Company paid $87.2 million out of
cash from operations to purchase dining credits during the nine months
ended September 30, 2010. Cash used in financing and investing activities
included $3.6 million in capital expenditures related to investments in
sales force productivity tools and $0.2 million in common stock
repurchases. As of September 30, 2010 the Company had $12.1 million of cash
on hand and was debt free.
About Rewards Network
Rewards Network (
leading dining rewards programs in North America by marketing participating
restaurants to members of these programs and by providing incentives to
members to dine at these restaurants. In addition to operating the dining
rewards program of leading airline frequent flyer programs, hotel
frequent-stay programs, retailer shopping programs, college savings
programs, and other affinity organizations, the Company offers its own
dining rewards program, iDine®, at www.idine.com. Thousands of
restaurants and other clients benefit from the company’s restaurant
marketing efforts, which include millions of email impressions, mobile
access to restaurants via iPhone®, BlackBerry® and Android®
smartphones and dining Web sites. Rewards Network also provides restaurant
ratings and other restaurant business intelligence, as well as the purchase
of dining credits from restaurants in the program. In conjunction with
major airline frequent flyer programs and other affinity organizations,
Rewards Network provides more than three million members with incentives to
dine at participating restaurants. These incentives include airline miles,
college savings rewards, reward program points and cash back benefits. For
additional information about Rewards Network, visit RewardsNetwork.com or
call (866) 539-9792.
Safe Harbor Statement
Statements in this release that are not strictly historical are
“forward-looking” statements that are made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995. These
statements are based on management’s current expectation or beliefs, and
are subject to risks, trends and uncertainties. Actual results, performance
or achievements may differ materially from those expressed or implied by
the statements herein due to factors that include, but are not limited to,
the following: (i) the impact of the economy on dining activity, (ii) the
Company’s inability to attract and retain restaurants, (iii) the Company’s
susceptibility to restaurant credit risk and the risk that its allowance
for unredeemable dining credits may prove inadequate, (iv) modifications to
the Company’s dining credits purchasing policies that lead to an increase
in the allowance for unredeemable dining credits, (v) network
interruptions, processing interruptions or processing errors, (vi)
susceptibility to a changing regulatory environment, (vii) the Company’s
dependence upon its relationships with payment card issuers, transaction
processors, presenters and aggregators, (viii) the failure of the Company’s
security measures, (ix) the Company’s failure to maintain compliance
certifications, (x) increased operating costs or loss of members due to
privacy concerns of the Company’s program partners, payment card processors
and the public, (xi) a security breach that results in a payment card
issuer re-issuing a significant number of registered payment cards, (xii)
changes to payment card association rules and practices, (xiii) the
Company’s dependence on its relationships with airlines and other reward
program partners for a significant number of members, (xiv) the
concentration of a significant amount of the Company’s rewards currency in
one industry group, the airline industry, (xv) the Company’s inability to
attract and retain active members, (xvi) the Company’s ability to obtain
sufficient cash to operate its business, (xvii) changes in the Company’s
programs that affect the rate of rewards, (xviii) the Company’s inability
to maintain an adequately-staffed sales force, (xix) the Company’s
inability to maintain an appropriate balance between the number of members
and the number of participating restaurants in each market, (xx) changes in
the regulatory environment, (xxi) the Company’s minimum purchase
obligations and performance requirements, (xxii) class action lawsuits,
(xxiii) increasing competition, (xxiv) impairment to goodwill, (xxv)
factors causing our operating results to fluctuate over time, and (xxvi)
adverse weather conditions affecting dining activity. A more detailed
description of the factors that, among others, should be considered in
evaluating our outlook can be found in the Company’s annual report on Form
10-K for the year ended December 31, 2009 filed with the Securities and
Exchange Commission. The Company undertakes no obligation to, and expressly
disclaims any such obligation to, update or revise any forward-looking
statements to reflect changed assumptions, the occurrence of anticipated or
unanticipated events, changes to future results over time or otherwise,
except as required by law.
Rewards Network Inc. and Subsidiaries - unaudited- (amounts in thousands, except per share data, number of restaurants in the program, average transaction amount and estimated months to consume dining credits portfolio) (all share and per share amounts have been adjusted to reflect the reverse one-for-three stock split effective July 6, 2009) Three Months Ended September 30, ---------------------------------- 2010 % 2009 % -------- ------ -------- ------ Revenues: Revenues (gross amounts billed of $50,866, $52,784, $154,919, and $161,329, respectively) (1) $ 27,346 99.13% $ 27,523 99.06% Membership fees 239 0.87% 261 0.94% -------- ------ -------- ------ Total revenues $ 27,585 100.00% $ 27,784 100.00% -------- ------ -------- ------ Direct expenses: Member benefits 8,431 30.56% 8,164 29.38% Provision for losses 1,074 3.89% 1,811 6.52% Processing fees 287 1.04% 277 1.00% -------- ------ -------- ------ Total direct expenses $ 9,792 35.50% $ 10,252 36.90% -------- ------ -------- ------ Gross profit $ 17,793 64.50% $ 17,532 63.10% -------- ------ -------- ------ Operating expenses: Salaries and benefits 4,438 16.09% 4,749 17.09% Sales commission and expenses 5,084 18.43% 4,932 17.75% Professional fees 979 3.55% 546 1.97% Member and merchant marketing 686 2.49% 637 2.29% Depreciation and amortization 1,159 4.20% 1,233 4.44% General and administrative 2,860 10.37% 2,454 8.83% -------- ------ -------- ------ Total operating expenses $ 15,206 55.12% $ 14,551 52.37% -------- ------ -------- ------ Operating income 2,587 9.38% 2,981 10.73% Other expenses, net (31) -0.11% (15) -0.05% -------- ------ -------- ------ Income before income tax provision 2,556 9.27% 2,966 10.68% -------- ------ -------- ------ Income tax provision 1,479 5.36% 1,059 3.81% Net income $ 1,077 3.90% $ 1,907 6.86% ======== ====== ======== ====== Net Income per share Basic $ 0.12 $ 0.22 Diluted $ 0.12 $ 0.21 Weighted average number of common and common equivalent shares Basic 8,953 8,764 Diluted 9,057 8,924 Nine Months Ended September 30, ---------------------------------- 2010 % 2009 % -------- ------ -------- ------ Revenues: Revenues (gross amounts billed of $50,866, $52,784, $154,919, and $161,329, respectively) (1) $ 82,145 99.09% $ 80,311 99.01% Membership fees 754 0.91% 804 0.99% -------- ------ -------- ------ Total revenues $ 82,899 100.00% $ 81,115 100.00% -------- ------ -------- ------ Direct expenses: Member benefits 23,606 28.48% 21,898 27.00% Provision for losses 2,851 3.44% 7,249 8.94% Processing fees 855 1.03% 781 0.96% -------- ------ -------- ------ Total direct expenses $ 27,312 32.95% $ 29,928 36.90% -------- ------ -------- ------ Gross profit $ 55,587 67.05% $ 51,187 63.10% -------- ------ -------- ------ Operating expenses: Salaries and benefits 14,521 17.52% 14,199 17.50% Sales commission and expenses 16,100 19.42% 15,025 18.52% Professional fees 2,487 3.00% 1,806 2.23% Member and merchant marketing 2,171 2.62% 1,912 2.36% Depreciation and amortization 3,690 4.45% 4,051 4.99% General and administrative 8,932 10.77% 8,024 9.89% -------- ------ -------- ------ Total operating expenses $ 47,901 57.78% $ 45,017 55.50% -------- ------ -------- ------ Operating income 7,686 9.27% 6,170 7.61% Other expenses, net (92) -0.11% (65) -0.08% -------- ------ -------- ------ Income before income tax provision 7,594 9.16% 6,105 7.53% -------- ------ -------- ------ Income tax provision 3,433 4.14% 3,031 3.74% Net income $ 4,161 5.02% $ 3,074 3.79% ======== ====== ======== ====== Net Income per share Basic $ 0.47 $ 0.34 Diluted $ 0.46 $ 0.34 Weighted average number of common and common equivalent shares Basic 8,913 8,941 Diluted 9,045 9,119 (1) Effective in the fourth quarter of 2009, the Company revised certain aspects of its income statement presentation. Most prominently, the Company is now reporting revenues net of the redemption of dining credits (previously referred to as cost of sales). The redemption of dining credits is now classified as a direct reduction of revenue rather than as a direct expense. Rewards Network Inc. and Subsidiaries - unaudited- (amounts in thousands, except per share data, number of restaurants in the program, average transaction amount and estimated months to consume dining credits portfolio) (all share and per share amounts have been adjusted to reflect the reverse one-for-three stock split effective July 6, 2009) Three months ended September 30, 2010 ------------------------------------------ Marketing Marketing Credits Services Membership Program Program fees Total --------- --------- ---------- --------- Restaurant count 4,569 6,152 10,721 Number of qualified transactions(1) 1,290 1,719 3,009 Average transaction amount(1) $ 44.35 $ 44.79 $ 44.60 Qualified transaction amounts(1) $ 57,208 $ 76,995 $ 134,203 RN % share of qualified transaction amount(1)(2) 69.3% 14.6% 37.9% RN share of qualified transaction amount and membership fees(1) $ 39,646 $ 11,219 $ 239 $ 51,104 Redemption of dining credits(1) $ 23,519 $ -- $ 23,519 --------- --------- ---------- --------- Total revenues $ 16,127 $ 11,219 $ 239 $ 27,585 --------- --------- ---------- --------- Revenues as a % of qualified transaction amount(1)(2) 28.2% 14.6% 20.4% Member benefits $ 2,791 $ 3,025 $ 5,816 Bonus Rewards 634 838 1,472 Partner Commissions 520 623 1,143 --------- --------- ---------- --------- Total member benefits $ 3,945 $ 4,486 $ 8,431 Provision for losses $ 1,074 $ -- $ 1,074 Processing fees $ 130 $ 157 $ 287 --------- --------- ---------- --------- --------- --------- ---------- --------- Gross Profit $ 10,978 $ 6,576 $ 239 $ 17,793 ========= ========= ========== ========= Three months ended September 30, 2009 ------------------------------------------ Marketing Marketing Credits Services Membership Program Program fees Total --------- --------- ---------- --------- Restaurant count 4,920 5,201 10,121 Number of qualified transactions(1) 1,311 1,436 2,747 Average transaction amount(1) $ 44.60 $ 46.69 $ 45.70 Qualified transaction amounts(1) $ 58,473 $ 67,053 $ 125,526 RN % share of qualified transaction amount(1)(2) 73.7% 14.5% 42.1% RN share of qualified transaction amount and membership fees(1) $ 43,082 $ 9,702 $ 261 $ 53,045 Redemption of dining credits(1) $ 25,261 $ -- $ 25,261 --------- --------- ---------- --------- Total revenues $ 17,821 $ 9,702 $ 261 $ 27,784 --------- --------- ---------- --------- Revenues as a % of qualified transaction amount(1)(2) 30.5% 14.5% 21.9% Member benefits $ 2,410 $ 2,795 $ 5,205 Bonus Rewards 830 986 1,816 Partner Commissions 563 580 1,143 --------- --------- ---------- --------- Total member benefits $ 3,803 $ 4,361 $ 8,164 Provision for losses $ 1,811 $ -- $ 1,811 Processing fees $ 128 $ 149 $ 277 --------- --------- ---------- --------- --------- --------- ---------- --------- Gross Profit $ 12,079 $ 5,192 $ 261 $ 17,532 ========= ========= ========== ========= Nine months ended September 30, 2010 ------------------------------------------ Marketing Marketing Credits Services Membership Program Program fees Total --------- --------- ---------- --------- Restaurant count 4,569 6,152 10,721 Number of qualified transactions(1) 3,871 4,814 8,685 Average transaction amount(1) $ 44.99 $ 45.90 $ 45.49 Qualified transaction amounts(1) $ 174,157 $ 220,967 $ 395,124 RN % share of qualified transaction amount(1)(2) 70.5% 14.5% 39.2% RN share of qualified transaction amount and membership fees(1) $ 122,773 $ 32,145 $ 754 $ 155,672 Redemption of dining credits(1) $ 72,773 $ -- $ 72,773 --------- --------- ---------- --------- Total revenues $ 50,000 $ 32,145 $ 754 $ 82,899 --------- --------- ---------- --------- Revenues as a % of qualified transaction amount(1)(2) 28.7% 14.5% 20.8% Member benefits $ 7,543 $ 8,589 $ 16,132 Bonus Rewards 1,785 2,272 4,057 Partner Commissions 1,606 1,811 3,417 --------- --------- ---------- --------- Total Member Benefits $ 10,934 $ 12,672 $ 23,606 Provision for losses $ 2,851 $ -- $ 2,851 Processing fees $ 385 $ 470 $ 855 --------- --------- ---------- --------- --------- --------- ---------- --------- Gross Profit $ 35,830 $ 19,003 $ 754 $ 55,587 ========= ========= ========== ========= Nine months ended September 30, 2009 ------------------------------------------ Marketing Marketing Credits Services Membership Program Program fees Total --------- --------- ---------- --------- Restaurant count 4,920 5,201 10,121 Number of qualified transactions(1) 4,205 3,476 7,681 Average transaction amount(1) $ 43.72 $ 45.98 $ 44.74 Qualified transaction amounts(1) $ 183,857 $ 159,826 $ 343,683 RN % share of qualified transaction amount(1)(2) 74.8% 14.9% 46.9% RN share of qualified transaction amount and membership fees(1) $ 137,547 $ 23,782 $ 804 $ 162,133 Redemption of dining credits(1) $ 81,018 $ -- $ 81,018 --------- --------- ---------- --------- Total revenues $ 56,529 $ 23,782 $ 804 $ 81,115 --------- --------- ---------- --------- Revenues as a % of qualified transaction amount(1)(2) 30.7% 14.9% 23.4% Member benefits $ 8,569 $ 7,001 $ 15,570 Bonus Rewards 1,488 1,470 2,958 Partner Commissions 1,868 1,502 3,370 --------- --------- ---------- --------- Total Member Benefits $ 11,925 $ 9,973 $ 21,898 Provision for losses $ 7,249 $ -- $ 7,249 Processing fees $ 417 $ 364 $ 781 --------- --------- ---------- --------- --------- --------- ---------- --------- Gross Profit $ 36,938 $ 13,445 $ 804 $ 51,187 ========= ========= ========== ========= (1) Supplemental operating and statistical data. See following page for details. (2) Total percentage excludes membership fees. Rewards Network Inc. and Subsidiaries - unaudited- (amounts in thousands, except per share data, number of restaurants in the program, average transaction amount and estimated months to consume dining credits portfolio) (all share and per share amounts have been adjusted to reflect the reverse one-for-three stock split effective July 6, 2009) Definitions: --------------------- Qualified transaction amount(a): Represents the total dollar value of all member dining transactions at participating restaurants when a benefit is offered. Qualified transaction amounts are divided by the number of qualified transactions to arrive at the average transaction amount. Rewards Network percentage share of qualified transaction amount(a) Represents the percentage of qualified transaction amounts that Rewards Network is entitled to receive. The percentage is based on each agreement between the restaurant and Rewards Network. Rewards Network share of qualified transaction amount(a) Represents the Company's portion of the member's dining transaction that the Company is entitled to receive in accordance with the terms of the agreement with the participating restaurant. Redemption of dining credits(a) Represents the amount of dining credits, at cost, redeemed by members when dining at participating restaurants when a benefit is offered. Under the Company's Marketing Services Program, no dining credits are purchased by Rewards Network. Provision for losses: Represents the current period expense necessary to maintain an appropriate reserve against the Company's unredeemable dining credits. No provision is applied to the Marketing Services Program, as the Company does not purchase dining credits under that program. Total member benefits: Represents the dollar value of benefits paid to members in Cashback Rewards(SM) savings, airline miles, or other benefit currencies, for dining at participating restaurants. (a) Qualified transaction amount, Rewards Network share of qualified transaction amount, redemption of dining credits and related statistical measures (number of qualified transactions, average transaction amount and revenues as a percentage qualified transaction amount) are supplemental information the Company uses in analyzing operating results and managing the business. These supplemental financial measures provide useful information because they are important factors that affect the Company's sales. Selected Balance Sheet and Cash Flow Information September 30, December 31, 2010 2009 ----------- ----------- (Audited) Cash and cash equivalents $ 12,110 $ 12,665 Dining credits $ 75,302 $ 68,747 Allowance for unredeemable dining credits ($ 9,247) ($ 11,448) Goodwill $ 8,117 $ 8,117 Total assets $ 108,198 $ 102,840 Accounts payable - dining credits $ 4,354 $ 4,598 Stockholders' equity $ 89,961 $ 84,951 Nine Months Ended September 30, ------------------------ 2010 2009 ----------- ----------- Net cash provided by (used in): Operations $ 2,540 $ 24,396 Investing activities ($ 3,614) ($ 2,275) Financing activities $ 448 ($ 4,125) Rewards Network Inc. and Subsidiaries - unaudited- (amounts in thousands, except per share data, number of restaurants in the program, average transaction amount and estimated months to consume dining credits portfolio) (all share and per share amounts have been adjusted to reflect the reverse one-for-three stock split effective July 6, 2009) Q3 2010 Q2 2010 Q1 2010 Q4 2009 Q3 2009 Q2 2009 -------- -------- -------- -------- -------- -------- Restaurant Count Trends (period ended): Marketing Credits Program 4,569 4,612 4,737 4,961 4,920 5,343 Marketing Services Program 6,152 5,929 5,551 5,279 5,201 4,854 -------- -------- -------- -------- -------- -------- Total restaurants 10,721 10,541 10,288 10,240 10,121 10,197 Sequential Quarterly Percentage Change Marketing Credits Program -0.9% -2.6% -4.5% 0.8% -7.9% -8.6% Marketing Services Program 3.8% 6.8% 5.1% 1.5% 7.1% 18.9% Total restaurants 1.7% 2.5% 0.5% 1.2% -0.7% 2.7% Qualified Transaction Amounts Trends: Marketing Credits Program $ 57,208 $ 60,246 $ 56,703 $ 57,110 $ 58,473 $ 61,683 Marketing Services Program 76,995 76,300 67,672 69,093 67,053 53,583 -------- -------- -------- -------- -------- -------- Total qualified transaction amounts $134,203 $136,546 $124,375 $126,203 $125,526 $115,266 Sequential Quarterly Percentage Change Marketing Credits Program -5.0% 6.2% -0.7% -2.3% -5.2% -3.2% Marketing Services Program 0.9% 12.7% -2.1% 3.0% 25.1% 36.7% Total qualified transaction amounts -1.7% 9.8% -1.4% 0.5% 8.9% 12.0% Rewards Network Percentage Share of Qualified Transaction Amount Trends: Marketing Credits Program 69.3% 71.1% 71.0% 74.0% 73.7% 75.5% Marketing Services Program 14.6% 14.6% 14.4% 14.5% 14.5% 15.0% Total 37.9% 39.6% 40.2% 41.4% 42.1% 47.3% Revenue Trends: Marketing Credits Program $ 16,127 $ 17,472 $ 16,402 $ 17,218 $ 17,821 $ 19,267 Marketing Services Program 11,219 11,168 9,758 9,931 9,702 8,009 Membership fees 239 251 263 288 261 278 -------- -------- -------- -------- -------- -------- Total revenues $ 27,585 $ 28,891 $ 26,423 $ 27,437 $ 27,784 $ 27,554 Sequential Quarterly Percentage Change Marketing Credits Program -7.7% 6.5% -4.7% -3.3% -7.5% -0.9% Marketing Services Program 0.0% 14.4% -1.7% 2.4% 21.1% 31.9% Membership fees -4.8% -4.6% -8.7% 10.3% -6.1% 4.9% Total -4.5% 9.3% -3.7% -1.3% 0.8% 6.9% Redemption of Dining Credits Trends: Redemption of dining credits $ 23,519 $ 25,387 $ 23,867 $ 24,806 $ 25,261 $ 27,279 Redemption as % of Marketing Credits Program share of qualified transaction amount 59.3% 59.2% 59.3% 59.0% 58.6% 58.6% Dining Credits Portfolio and Allowance Trends: Ending gross dining credits portfolio $ 75,302 $ 69,067 $ 66,384 $ 68,747 $ 68,839 $ 72,888 Ending net dining credits portfolio $ 66,055 $ 59,359 $ 56,119 $ 57,299 $ 55,125 $ 56,618 Net write-offs (gross write-offs less recoveries) $ 1,551 $ 1,843 $ 2,140 $ 3,507 $ 4,811 $ 5,332 Ending allowance for unredeemable dining credits $ 9,247 $ 9,708 $ 10,265 $ 11,448 $ 13,714 $ 16,270 Allowance as % of gross dining credits 12.3% 14.1% 15.5% 16.7% 19.9% 22.3% Estimated months to consume gross dining credits * 9.6 8.2 8.3 8.3 8.2 8.0 Estimated months to consume net dining credits * 8.4 7.0 7.1 6.9 6.5 6.2 Member Activity Trends: Member accounts active last 12 months 3,411 3,400 3,349 3,298 3,219 3,142 Number of qualified transactions during quarter 3,009 2,975 2,701 2,664 2,747 2,573 * Calculated as Ending Dining Credits Portfolio / (Quarterly Redemption of Dining Credits / 3)